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As the Global Networked Economy continues to evolve at an accelerated pace due to the ongoing pandemic, organizations that resist the inevitable transition to a distributed workforce will become the Neo-Luddites of the 21st century.

According to the latest global market study by Gartner, 51 percent of all knowledge workers worldwide are expected to be working remotely by the end of 2021 — that’s up from 27 percent of knowledge workers in 2019 that had adopted a flexible working model.

Moreover, Gartner analysts now estimate that remote workers could represent 32 percent of all employees worldwide by the end of…


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Given the current trends across the globe, organizations that depend upon the continued growth of personal vehicle ownership will need to consider a plan-B scenario. While some companies will be able to adapt, others may find that their traditional business model has been totally disrupted.

According to the latest worldwide market study by Juniper Research, Mobility-as-a-Service (MaaS) will displace over 2.2 billion private car journeys by 2025 — that’s rising from 471 million in 2021.

Juniper believes that for MaaS to enjoy widespread adoption, subscription or on-the-go packages need to offer a strong combination of transport modes along with feasible…


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When, where, and how knowledge workers perform their role continues to evolve, as the COVID-19 pandemic disruption impacts the Global Networked Economy. Now, the Future of Work (FoW) model enables improved employee experiences in an environment unbounded by time or physical space.

According to the latest worldwide market study by International Data Corporation (IDC), FoW spending will be nearly $656 billion in 2021 — that’s an increase of 17.4 percent over 2020.

“Traditional work models do not provide the agility, scalability, and resilience required by the future enterprise. This was, of course, highlighted by the ongoing health crisis. …


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Real-time locating systems (RTLS) are used to automatically identify and track the location of things in real-time within a building or other confined areas. While numerous existing RTLS technologies, including Bluetooth, Wi-Fi, and UWB have been available, they haven’t captured the market potential.

According to the latest worldwide market study by ABI Research, 87 percent of enterprises said they have not yet deployed RTLS technology within their business, primarily because of the significant barriers to adoption.

Most of the challenges of RTLS deployment mentioned in the ABI study point to the fragmentation of existing solutions, which impact the total cost…


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Business technology leadership continues to evolve as more progressive organizations apply innovative digital transformation strategies. The focus is on business outcome attainment and a culture of meritocracy that reward bold leaders.

By 2024, 80 percent of technology products and services will be built by mainstream business people who are not technology professionals, according to the latest worldwide market study by Gartner.

This trend is driven by a new category of buyers outside of the traditional IT organization, occupying a larger share of the overall IT market. …


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As more enterprise organizations embrace the ongoing transition to digital business transformation, CIOs and CTOs are adopting new technologies that enable the secure identification of individuals within their key stakeholder communities.

A “digital identity” is a unique representation of a person. It enables individuals to prove their physical identity during transactions. Moreover, a digital identity is a set of validated digital attributes and credentials for online interactions — similar to a person’s identity within the physical world.

Individuals can use a ‘digital ID’ to be verified through an authorized digital channel. …


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As more organizations adapt to a hybrid working model for their distributed workforce, enterprise CIOs and CTOs are tasked with delivering new productivity-enabling applications, while also seeking ways to effectively reduce IT cost, complexity, and risk.

Traditional IT hardware infrastructure is evolving to more software-based solutions. The worldwide software-defined infrastructure (SDI) combined software market reached $12.17 billion during 2020 — that’s an increase of 5 percent over 2019, according to the latest market study by International Data Corporation (IDC).

The market grew faster than other core IT technologies. The three technology pillars within the SDI market are: software-defined compute (53…


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Despite a challenging backdrop from the ongoing effects of the global COVID-19 pandemic, the negative impact on fifth-generation (5G) wireless supply chains has been minimal compared to the wider mobile smartphone market.

This led to 5G mobile devices becoming more diverse, brought to market quickly at a variety of price points, thereby accelerating affordability and adoption. The mobile market is transitioning to 5G and many leading vendors are now exploring the low-priced 5G smartphone segment.

According to the latest worldwide market study by ABI Research, 681 million 5G handsets will be shipped in 2022. Therefore, the race is on for…


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As more multinational organizations adopt distributed workforce policies for their employees, CIOs are seeking superior IT and networking solutions that will scale to support fully protected hybrid working models. That includes end-user computing apps that can securely adapt to any device.

Gartner reports that enterprise security and risk management spending grew by 6.4 percent in 2020 due to increased demand.

Worldwide spending on information security and risk management technology and services is forecast to grow 12.4 percent and reach $150.4 billion in 2021, according to the latest market study by Gartner.

Security & Risk Management Market Development

Gartner analysts believe…


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The global eCommerce market gained new momentum as the COVID-19 pandemic transformed many legacy business sectors. As an example, conversational commerce enables end-users of smart devices to leverage them for commercial purposes — including retail transactions and online banking.

The ecosystem for conversational commerce has evolved with many communication service providers acting as the primary point of connection between the end-users of these devices and the brands, enterprises, and financial institutions that use them.

According to the latest worldwide market study by Juniper Research, the global conversational commerce spend over rich communication services (RCS) messaging will reach $27 billion by…

David H. Deans

Technology, Media, Telecom analyst, consultant, columnist

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